Privacy Policy. FAQ

 

What type of information do you collect?

 

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

How do you collect information?

 

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

We also use a Secure external company to manage our online booking system there privacy policy and details of the information they hold can be found here https://www.schedulista.com/businesses/privacy

 

Why do you collect such personal information?

 

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

How do you store, use, share and disclose your site visitors' personal information?

 

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

How do you communicate with your site visitors?

 

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

 

How do you use cookies and other tracking tools?

 

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' (in Internet Explorer) and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to:
    a. Take and fulfil customer orders.
    b. Administer and enhance the site and service.
    c. Only disclose information to third-parties for goods delivery purposes

We use the following cookies to maintain the website experience for you , uidp, XSRF-TOKEN, _ga, _gat, _gid, svSession, hs, connect.sid

 

How can site visitors' withdraw their consent?

 

If you don’t want us to process your data anymore, please contact us at thegentlemans-room@gmx.com or send us mail to: 

The Gentleman's Room Bridgewater

Unit 1 Fishermans Wharf, Bridgwater, Somerset, TA6 3HL

 

Privacy policy updates

 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

Questions and your contact information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at thegentlemans-room@gmx.com or send us mail to: 

The Gentleman's Room Bridgewater

Unit 1 Fishermans Wharf, Bridgwater, Somerset, TA6 3HL

Terms of Use & Privacy Policy

 

 
Returns

Your rights to return goods are protected under the EU Distance Selling Directive.

You are entitled to cancel your order and return the goods within 7 working days for a full refund, including the cost of delivery. Do this by contacting us by filling in an Email or telephone and quoting the order number supplied to you. Your refund will be paid within 30 days. You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value. This cancellation policy does not affect your rights when we are at fault - for example, if goods are faulty or misdescribed.

Any goods returned should be in an unsed saleable condition.

These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future.

None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder

 
Delivery Information

We will normally send your order to you in 3-5 business days. International orders will take considerably longer dependant on location.

All orders outside the United Kingdom please contact us before placing oders as the postage costs need to be calculated before shipment.

You must inform us within two working days if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence.

You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.

Site Subscribers

By subscribing to our site and taking advantage of any special offers relating to subscribing you give us permission to contact you via email with any future offers we believe you may be interested in, we do not disclose your email adress to any third parties nor do we sell your information on. If in the unlikely event that you wish to unsubscribe please email us at the email found on our contacts page or click the unsubscribe at the bottom of any email we may have sent you.

 
Email Offer's

Our Offer's email has been sent to selected customers who elected to give us there email address whether in store or online. to remove yourself from our email list please reply to the email with the heading email removal. or click the unsubscribe link on the email

The Email promotion is limited to one discount per person, and is limited to the following treatments and massages

Manicure & Pedicure, Tanning, Waxing, Massage and Facials

It excludes teeth whitening

Advert Offer's

Our Offer's Advert promotion is limited to one discount per person and cannot be used with any other offer,  and is limited to the following treatments and massages

Manicure & Pedicure, Tanning, Waxing, Massage and Facials performed by Kayliegh

It excludes teeth whitening

The shaving offer is limited to one discount per customer and cannot be used with any other offer, shaving is available from all barbers excluding James.